One of the many reasons why TheMIGroup is a leading relocation management company for the global corporate community is its reputation for cost effective service delivery excellence.
We’ve gained this highly recognized position through a flexible and customized approach supported by world-class technology, process management and quality management systems.
Always seeking to invest in the most innovative relocation technology, TheMIGroup uses an integrated SAP Enterprise Solution with design features and built-in processes that support the lifecycle of global assignment and domestic relocation. This single relocation management platform supports work sharing and integration between our regional service centers and finance departments.
Our SAP Business Objects software also supports comprehensive standard and custom reporting online through our ReloWeb® client portal. The comprehensive analytics produced can assist our clients in reviewing the effectiveness of their mobility programs.
To ensure all services maintain the highest quality, our staff, processes and providers are managed and evaluated on an ongoing basis as part of our ISO 9001:2015 registered quality service system.
Another integral part of our service delivery excellence is TheMIGroup’s MORE® program. This approach is designed to allow identification of issues before they become service challenges and to facilitate prompt escalation and resolution.
Most importantly, TheMIGroup operates as an independent organization, so we are not owned by a real estate-focused or van line-focused company. This allows us to provide solutions in the best interest of customer service excellence — and not based on “feeding a network.”