Revised Payment Process & Implementation of Credit Memo

TheMIGroup has embarked upon a strategic initiative to replace many of its business and administrative computer systems. We have implemented the SAP Enterprise Resource Planning (ERP) systems to replace current procurement and payables systems at TheMIGroup. Our goal is to realize benefits for both TheMIGroup and our Providers through this process.

Although we intend to minimize the impact on our Providers, there are changes to our procurement and payment processes. Your support and compliance with these new processes will provide TheMIGroup with better information and provide you with more accurate information to reduce payment reconciliations.

Please review the changes described below:

1. Effective immediately, all Provider Service Authorization forms used to initiate services with our Providers will include one or both of the following purchase order identifiers:
   
   a) The SAP Purchase Order Number
   All Purchase Order numbers generated by SAP will have a system-generated, 10-digit purchase order number. Numbers that are not in this format will be invalid and will result in delayed payment.
   
   b) The SAP Order & Line Item Numbers
   The SAP Order Number is a 10-digit number and the Line Item Number is a 2-3 digit number. Numbers that are not in this format will be invalid and will result in delayed payment.
   
   To receive payment, please provide, at a minimum, the SAP Purchase Order Number on your invoices to TheMIGroup. If a Purchase Order Number is not sent, the SAP Order & Line Item Number will be required on invoices to TheMIGroup. It is preferred that you provide all three numbers but the Purchase Order Number is required for payment. Please note that invoices submitted to TheMIGroup without the purchase order identifier as outlined above, will be returned to the Provider for resubmission. This will result in delayed payment to the Provider, which can be avoided by including the #1 and/or #2 above.
   
   Should your company receive a Provider Authorization form without #1 or #2 above, contact the authorizing location of TheMIGroup to obtain immediately. Visit our office locations directory should you need to locate the phone number for any of our offices throughout The Americas, Europe and Asia.
   


2. Effective immediately, Credit Memos must be submitted for all revenue due to TheMIGroup, including but not limited to booking commissions, referral fees, leads fees, revenue sharing and marketing fees. The Credit Memo must be submitted with the Invoice for Services, otherwise the Invoice for Services will be returned to the Provider for resubmission with the Credit Memo. This will result in delayed payment to the Provider.

Existing terms and conditions will not change as a result of implementing SAP. If you have questions or concerns, please contact the Provider & Process Management Department via e-mail at: providermanagement@themigroup.com.

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