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The MI Difference
At TheMIGroup, our name has been synonymous with quality for more than
31 years. We strive for excellence in everything that we do and today
we are proud to be recognized as a worldwide leader.
We Offer You
- A business model that is relocation based, not solely focused on
real estate
- 31 years of expertise and experience in the relocation business
- 98% customer satisfaction ratio (industry average is approximately
75%)
- ISO9001 registered, annually audited Quality Service System
- Over 800 “best in class” quality service providers in over120
countries
- Total flexibility in choice of service providers = cost savings for
you
- 24/7 availability via our Relo Web
site
- Toll-free emergency telephone contact 24/7, from anywhere in the
world
- Comprehensive tracking and reporting on all services, including
costs
- Our worldwide reputation for delivery of quality customer service
- Highly experienced, well trained, empathetic customer service
representatives
- Service in over 25 languages
Strategy and Vision
- To continue to be recognized as an industry leader in the provision
of quality relocation services by having great, customer service driven
people as a part of our team.
- To continue the development of technological innovations that will
ease the administrative burden of our corporate clients, thereby
reducing their costs.
- Ensure that we work diligently to maximize cost containment for our
clients, while not compromising the quality of the service delivery.
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