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The MI Difference
At TheMIGroup, our name has been synonymous with quality for more than
twenty-six years. We strive for excellence in everything that we do and today
we are proud to be recognized as a worldwide leader.
We Offer You
- A business model that is relocation based, not solely focused on
real estate
- 26 years of expertise and experience in the relocation business
- 98% customer satisfaction ratio (industry average is approximately
75%)
- ISO9002 registered, annually audited Quality Service System
- Over 800 “best in class” quality service providers in over120
countries
- Total flexibility in choice of service providers = cost savings for
you
- 24/7 availability via our Relo Web
site
- Toll-free emergency telephone contact 24/7, from anywhere in the
world
- Comprehensive tracking and reporting on all services, including
costs
- Our worldwide reputation for delivery of quality customer service
- Highly experienced, well trained, empathetic customer service
representatives
- Service in over 25 languages
Strategy and Vision
- To continue to be recognized as an industry leader in the provision
of quality relocation services by having great, customer service driven
people as a part of our team.
- To continue the development of technological innovations that will
ease the administrative burden of our corporate clients, thereby
reducing their costs.
- Ensure that we work diligently to maximize cost containment for our
clients, while not compromising the quality of the service delivery.
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